Your information. Handled with care.

About this Privacy Policy

This Privacy Policy applies to personal information collected by Aura Staffing through aurastaffing.ca, our online forms, email communications and other interactions connected with our staffing and recruitment services.

Personal information generally means information about an identifiable individual. The specific information we collect depends on how you interact with Aura Staffing.

Information we collect

General inquiries

When you contact Aura Staffing, we may collect information such as:

• Name
• Email address
• Phone number
• Company name
• Subject and message contents
• Any other information you voluntarily provide

Employers and staffing requests

When an employer requests staff, we may collect:

• Company and business contact information
• Work location
• Positions and number of workers required
• Staffing type
• Shift, schedule and expected duration
• Compensation information where provided
• Job duties, qualifications and role requirements
• Other information necessary to understand the staffing request

Job seekers and candidates

When you register for work, we may collect:

• Name and contact information
• City and postal code
• Work eligibility information
• Transportation and availability information
• Employment and shift preferences
• Employment history and relevant experience
• Skills, certifications and licences
• Your resume and information contained in it
• Other information you choose to provide regarding your employment profile

Our initial online registration form is not intended for Social Insurance Numbers, banking information, copies of government identification or other information that is not required at the initial registration stage.

How we use personal information

Aura Staffing may use personal information to:

• Respond to questions and inquiries
• Review and manage employer staffing requests
• Create and maintain candidate or applicant profiles
• Assess candidates for potential employment opportunities
• Match candidates with suitable staffing or recruitment opportunities
• Communicate about applications, placements and staffing services
• Verify information relevant to recruitment where appropriate
• Administer our website and online forms
• Protect the security and integrity of our website and systems
• Maintain appropriate business and recruitment records
• Meet legal, regulatory or contractual requirements where applicable

If we intend to use personal information for a materially different purpose, we will obtain additional consent where required.

Consent

By voluntarily providing personal information to Aura Staffing, you consent to its collection, use and disclosure for the purposes identified at the time of collection and as described in this Privacy Policy.

Where appropriate, consent may be obtained through an online form, checkbox, written communication, verbal communication or another suitable method.

You may withdraw consent to certain uses of your information, subject to legal, contractual and operational restrictions. Withdrawing consent may affect our ability to provide certain services or consider you for opportunities.

Sharing and disclosure

Aura Staffing does not sell or rent personal information.

We may disclose personal information where reasonably necessary to provide our services, including:

• To prospective or current employer clients where relevant to a staffing or recruitment opportunity, with appropriate consent or as otherwise permitted by law
• To service providers that support website hosting, form processing, email delivery, data storage, security, backups or other business operations
• To professional advisers where reasonably necessary for legitimate business purposes
• Where required or permitted by applicable law, regulation, court order or lawful authority
• In connection with protecting the rights, safety, security or property of Aura Staffing, our clients, candidates or others where legally permitted

We seek to limit disclosure to information reasonably required for the relevant purpose.

Recruitment and candidate information

Registering with Aura Staffing does not guarantee employment, placement, an interview or a specific job opportunity.

Candidate information may be reviewed to determine potential suitability for current or future staffing and recruitment opportunities. Where appropriate, relevant candidate information may be shared with an employer client as part of the recruitment or placement process.

Candidates are responsible for providing information that is accurate and reasonably current. You may contact Aura Staffing if your availability, contact information, work preferences or other relevant details change.

Cookies and website information

Our website may use cookies or similar technologies that support essential website functionality, security, preferences, performance or analytics, depending on the services and settings in use.

When you visit our website, limited technical information may also be processed automatically, such as your IP address, browser type, device information, referring page and website activity.

You may be able to control certain cookies through your browser settings or through any cookie controls provided on the website. Disabling certain cookies may affect website functionality.

Retention of personal information

Aura Staffing retains personal information only for as long as reasonably necessary for the purposes for which it was collected, for legitimate business or recruitment purposes, or as required by applicable law.

Retention periods may vary depending on the type of information, whether you are an active candidate, worker, client or business contact, and any applicable legal or operational requirements.

When personal information is no longer reasonably required, we aim to securely delete, destroy or anonymize it as appropriate.

How we protect information

Aura Staffing uses reasonable administrative, technical and physical safeguards appropriate to the nature and sensitivity of the information under our control.

These measures may include access controls, account security, website security measures, restricted access to information and the use of service providers that support secure business operations.

No website, email system or electronic storage method can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted or stored electronically.

Access, corrections and privacy requests

Subject to applicable law, you may contact Aura Staffing to request access to personal information we hold about you or to ask that inaccurate or incomplete information be corrected.

We may need to verify your identity before responding to a request. Certain information may be withheld where permitted or required by law.

You may also contact us with questions, concerns or complaints about how your personal information is handled.

Service providers and information processing

Aura Staffing may use third-party service providers for services such as website hosting, email, online forms, security, backups, communications and information technology.

Personal information handled by a service provider may be stored or processed in another province or country. In those circumstances, information may be subject to the laws of the jurisdiction where it is processed.

We seek to use service providers appropriate to the nature of the services being provided and the information involved.

Third-party websites

Our website may contain links to third-party websites or services, including mapping or other external services. Aura Staffing is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies.

Changes to this Privacy Policy

Aura Staffing may update this Privacy Policy from time to time to reflect changes to our services, information practices, technology or legal requirements.

When changes are made, the revised policy will be posted on this page and the “Last updated” date will be changed accordingly.

Contact Aura Staffing about privacy

If you have a question about this Privacy Policy, want to request access or correction, or have a concern about how your information is handled, contact Aura Staffing.